Guest blogging and understanding online experiences

Written by Andrew Thomas

A couple of months back I was asked to be a guest blogger for Empower SVS. I must admit we were all a bit taken aback as I'm not the most vocal blogger within Hoffi. I thought about it for a few days and then thought why not, its a good excuse to kick myself and write a little more. Yesterday was my big debut with my first post being published...

A few days ago I found myself needing to buy some software from the Apple website. I'd already tried the Apple store in Cardiff, but because the software was now out of date the only way I could purchase a copy was online. Unfortunately, following a previous experience with buying from Apple online I assumed that another bad experience was ahead of me... Read the full post